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ITSM Tools



ITL Campus

  • Fully accredited ITIL v3 Foundations training
  • Free mock exams
  • Free ITIL resources.

 


OnePlace ITSM Appliance

IT Service Management made easy!

OnePlace ITSM appliance is the only IT Service Management tool you will ever need!

Consisting of a set of ITIL v3 based service management applications delivered through a simple web 2.0 interface. 

OnePlace is a 'drop-in' network appliance that is suitable for all organisations requiring IT Service Management tools, from SMEs to large corporate environments.

Features of OnePlace include:

  • Customer Self Help Interface
  • Service Catalogue
  • CMDB (with auto-discovery)
  • Incident Management
  • Request Fulfillment
  • Problem Management
  • Change Management
  • Service Level Managemet (SLA/OLA)

OnePlace ITSM Appliance is available as a 1RU network appliance or as a ready-to-run virtual machine. 

Contact us for more information or to register for an online demonstration.