• Teacher: ITIL manager

Cost: USD $99.00
(AUD $112.68 inc. GST)

ITIL V3 Foundations (Online Training Course)

Whether you’re looking to work with a big organisation (like a government department or a multi-national), or you’re simply after a better and more cost effective way of delivering your IT services, ITIL is the key. Many big organisations already require ITIL certification; those that don’t soon will.

This online ITIL V3 Foundations training course provides a thorough understanding of the fundamental ITIL concepts and framework. More than enough to pass the official ITIL V3 Foundations level certification exam.

• Learn at your own pace –You get a full three months to complete it and the mock exams!
  Unlike most class-based ITIL training courses, which try to cram the entire ITIL curriculum into just three days, with our online training course, you can study in your own time.so you can take your time to digest what you’ve learned.
• Be confident you can pass the exam – In addition to questions on every page, we offer 8 full mock exams and topic specific quizzes, with more than 340 questions in total. They’re the same sort of questions that might appear in the official exam, and you can track your performance as you go, with automated marking of your answers. So you’ll know you’re well prepared before taking time out of the office to sit the official ITILv3 exam.
• All the same material, a fraction of the cost– For only $99 we cover all of the same material offered by classroom providers.
  
• Get a personal Certificate of Achievement– After passing our Final Mock Exam, you get a permanent record of your achievement – a real bonus if you don’t plan to sit the official exam.

• Teacher: ITIL manager

Cost: USD $50.00
(AUD $56.91 inc. GST)

The ITILv3 Bridging Course is provided to give candidates a fast track route to an ITILv3 Foundation certificate level of knowledge.

This course is intended for those who have existing ITILv2 Foundation certification. If you do not have any ITIL knowledge this is not the course for you, you should take our full ITILv3 Foundations course instead.

The ITIL Foundation v3 Bridging course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions.

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the components related to this certification.

• Service Management as a practice
  
• Service Lifecycle
  
• Key Principles and Models
  
• Generic Concepts
  
• Selected Processes
  
• Selected Roles
  
• Selected Functions
  
• Technology and Architecture
  
• ITIL Qualification scheme
  

8 ITIL v3 Foundations Mock Exams
(Online Timed & Graded Exams)

No two ways about it. Official ITIL certification exams can’t be taken lightly. They’re tough, time-consuming and expensive. So you want to be pretty prepared and confident of passing before you take the plunge and book in for an official exam.

This series of realistic mock exams will give you some much-needed peace of mind and prepare you well, before you attempt the real ITIL exam. It puts you through your paces and lets you know exactly how you’re likely to fair when you take on the official ITIL exam. See some sample questions...

• 8 Realistic ITIL Foundation mock exams – Whether you do all the mock exams or just one, you can be sure that you’ve covered all your bases.
• Over 340 ITIL test questions – More than any other provider. They’re comprehensive and they’re exactly the sort of thing you’ll be expected to answer in the official exam. See some sample questions...
• Measurable with automatic grading – All our ITIL exams are automatically graded, and your mark is displayed when you finish.
• Additional subject specific drills – If you’re particularly worried about one specific subject, you can complete a subject specific drill to really hone your knowledge.
• Full unlimited access for 21 days – Attempt each exam as many times as you like, within 21 days of purchase.
• Professional ITIL exam preparation written by ITIL Manager certified trainers – The people who devised these exams have the highest possible ITIL accreditation. They’re also the people who designed and wrote DataJar’s online and face-to-face ITIL v3 training courses. So they really know their stuff.
  

ITIL v3 for Executives (Online Training Course) - FREE

ITIL offers benefits to the business that go far beyond the technical. In fact, the fundamental purpose of ITIL is to ensure that IT is focused on achieving business objectives, not technical ones. So it makes sense for executives know what ITIL’s all about.

This is not a technical course. It’s a high level course, designed specifically for non-technical CEOs, CFOs and other Executives. It summarises the key concepts, terms and definitions of ITIL, but it explains their benefits in business terms. As an executive, you’ll learn why your IT staff should be ITIL V3 certified, you’ll see what they’ll learn, and you’ll understand the business, financial and operational benefits that will follow.

• ITIL defined – What it is and – just as importantly – what it isn’t.
• Key concepts, terms & definitions – Ensure you can speak the same language as your IT staff, with an overview of the key elements of ITIL.
• Define, measure, control – It’s said that you cannot manage what you cannot control, you can’t control what you cannot measure, and you cannot measure what you cannot define. See how ITIL will help your organisation define, measure and control deliverables and values.
• Business benefits – Learn the actual business, financial and staff benefits of ITIL.
• Where is your organisation at? – Compare typical company objectives against corresponding IT objectives.
• Over-reliance on individuals? – Learn the dangers of relying on high-performing / long-term employees, and see how ITIL offers a better alternative.
• Realistic scenarios – Learn quickly and with minimal reading thanks to concepts that are illustrated by realistic scenarios.
• Thought leader opinions – Hear what thought leaders like Gartner and Peter Drucker have to say about ITIL.
• Implementing ITIL – Learn how to implement ITIL quickly, efficiently and smoothly.
• Bring it all together – Learn about the IT Service Lifecycle and the business value of each stage. See how it ties everything together.

Please feel free to contact Datajar to discuss ITIL in relation to your business.

• Teacher: ITIL manager

ITIL V3 Foundation Preview Chapter - Service Level Management - FREE

This online ITIL V3 Foundations course preview chapter "Service Level Management" provides a thorough understanding of the fundamental concepts of Service Level Management and give you an understanding of what you can expect from our full ITIL v3 Foundation level e-learning course as well as our other courses.

• Follows the Official Syllabus so you can be sure that you learn all you need to pass the official certification exam. We even include the full Syllabus as a file.
• Understand the Objectives, Activities, Key concepts, terms & definitions – Ensures your understanding of these terms so you know exactly what others are talking about
  
• ITIL Service Level Management defined – What it is and – just as importantly – what it isn’t
• Bite-sized chunks for much better retention with graphic illustrations and quiz questions on most pages – your responses scored as you go
• Test your new knowledge - a small timed service level management quiz with 10 questions to check your understanding
  
• Written by ITIL Manager / ITIL Master certified trainers – The people who devised these exams have the highest possible ITIL accreditation. They’re also the people who designed and wrote DataJar’s online and face-to-face ITIL v3 training courses. So they really know their stuff.
  
• Online Interactive - a chat room and a forum allow you to interact with peer students and Datajar's ITIL Manager trainers to discuss specific topics.
• Tell us what you really think - DataJar is committed to continual improvement of our course ware so we allow you to provide us your feedback with a small questionnaire at the end of the course.
  

ITIL v3 Certification program overview (Free Online Course)

This short course provides an overview of the official ITIL V3 certification scheme. There are various certification options with ITIL V3 and they are based on a new point system. You will also learn how you can migrate your existing ITIL V2 certification to ITIL V3.

• Teacher: ITIL manager

Cost: USD $50.00
(AUD $56.91 inc. GST)

Project Management (Online Training Course)

This course is a general Project Management course along the lines of the an industry standard project management foundation level training course.

Learn at your own pace – with our online training course, you can study in your own time. You get a full three months to complete it and the mock exams, so you can give it your full attention in the evening or on weekends, and take your time to digest what you’ve learned.

• Bite-sized chunks, for much better retention
• Professional courseware with quiz questions most pages - your responses scored as you go
• 3 months to complete